Most definitions found in this glossary are adapted with permission from this text book:
Maheu, M., Whitten, P., & Allen, A. (2001). eHealth, Telehealth & Telemedicine: A Guide to Startup and Success. New York: Jossey-Bass.
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National Committee for Quality Assurance (NCQA)
A private, nonprofit organization dedicated to assessing and reporting on the quality of managed care plans.
Discussion groups on the Internet that allow users to submit and read other participants’ submissions on a particular subject of mutual interest. Also referred to as the Usenet.
Proof that only the signer could have created an electronic signature.
Originating Site (see also Spoke Site or Referring Site)
Is the location of the client/patient receiving a telehealth service.
Originating Site Fee (see also Facility Fee)
Is a fee paid to the originating site to compensate for the cost of facilitating a telehealth visit.
A basic message unit for communication in packet-switched networks. A single file may be broken up into packets for transmission, with each packet finding its own path to the destination, where the packets are reassembled. Most information transmitted over the Internet is in the form of packets.
Any externally connected device attached to a videoconferencing or telemonitoring system to augment its communication or medical capabilities. Examples include electronic stethoscopes, otoscopes, ophthalmoscopes, dermascopes, graphic stands, and scanners.
Pip stands for "Picture-in-a-picture" and allows you to see yourself in a small screen while having contact with your client. This allows you to see how you appear to whomever you are addressing. If you see half your face, just your armpit, or another person in your room -- this is exactly what your client sees when she speaks with you.
The smallest and most fundamental picture element of a digital image. The greater the number of pixels in an image, the higher its resolution.