Most definitions found in this glossary are adapted with permission from this text book:
Maheu, M., Whitten, P., & Allen, A. (2001). eHealth, Telehealth & Telemedicine: A Guide to Startup and Success. New York: Jossey-Bass.
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Information and communication technology (ICT)
In-person supervision is clinical supervision of psychological services where the supervisor is physically in the same room as the trainee.
Information technology (IT)
Using various technologies for the storage, manipulation, networking, and communication of information in audio, data, and video formats.
A careful explanation by the practitioner to the patient, usually in writing, that details proposed diagnostic or therapeutic procedures, along with their potential risks and benefits.
A program that gathers information or performs some other service at a fixed interval without one’s immediate presence. Typically, an agent program, using parameters one has provided, searches all or some part of the Internet, then gathers and presents the desired information.
Interactive Voice Response
Interactive Voice Response, (or Interactive Voice recording and IVR) is an audio-based service delivered through the communication technologies, including telephones and computers. In behavioral health care research, it is used much the same way as surveys are in conjunction with the human interviewer. It is used particularly when the questioner is concerned that a respondent might feel less comfortable providing answers to a human being, such as when asking questions about drug use or sexual behavior.
A collection of interconnected networks that speak the same computer language. The Internet now links thousands of independent networks in a global communication system.
A private network of interlinked computers used by the members of an organization or group. Many security systems allow sensitive information to be shared among intranet users.